All services purchased from WePace are final and non-refundable. Once a service has been purchased and the transaction has been completed, we are unable to offer any refunds, cancellations, or exchanges. This policy is in place due to the nature of our services, which are custom-tailored to each client’s specific needs.
In rare circumstances, WePace may, at its sole discretion, consider a refund or partial refund. Such exceptions will only be made in cases where it is determined that there was a significant issue with the service delivery that was within WePace's control. Any decision made by WePace regarding exceptions is final and binding.
Once a service order has been confirmed and payment has been processed, cancellations are not allowed. Clients are advised to review all service details and terms before making a purchase to ensure it meets their needs and expectations.
If you have any questions or concerns regarding this Cancellation and Refund Policy, please do not hesitate to contact our customer support team at support@wepace.com. We are here to assist you with any inquiries you may have.
WePace reserves the right to modify or update this Cancellation and Refund Policy at any time. Any changes to this policy will be effective immediately upon posting to our website. We encourage clients to review this policy periodically to stay informed of any updates.
